My wish has (almost) come true. Mezco Creature Glow in the Dark version!

Started by darkmonkeygod, June 08, 2013, 12:55:40 AM

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raycastile

It took a couple of tries, but I finally got it to work. I ordered the combo pack and I did get the UMA discount. The system seems to be a little buggy. It rejected the UMA code twice, then rejected my entire order and emptied my cart when I tried to use Paypal. But I persevered! I tried again, used a credit card this time, and everything worked, including the discount code.
Raymond Castile

monsternik

Same thing happened to me, tried with paypal 3 times and rejected and cart emptied each time. I was starting to worry they had sold out! but i too used a credit card and all is well, I cant wait to see these bad boys in person! A glow in the dak frank would be cool to get as well, hint, hint.
We all go a little mad sometimes.

darkmonkeygod

Quote from: MezcoToyzGuy on June 12, 2013, 06:49:03 PM
If your coupon did not work send an email to customer service with your order # before 6/17/2013 and they will apply the coupon.

Thanks!

Shannon aka monsieurmonkey on UMA Y!

Mike Scott

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Mike Scott

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Gareee

Quote from: darkmonkeygod on June 12, 2013, 05:56:07 PM
I sent an email to customer care with my order number asking if they can honour it, so perhaps...

I got the combo pack plus an extra glow Creature to paint with some sort of wash from http://www.monsterkolor.com/.

That monster color stuff looks pretty amazing. I think I need some!

marsattacks666

Quote from: king_ghidorah on June 12, 2013, 11:35:38 AM
The black and white version is very tempting.

Already have the normal version on pre-order, I can't wait!  Easily my most anticipated figure of the year!

Now, if only we can get a Metaluna Mutant and Mole Person in this line :)


Yes, yes. ;D
    "They come from the bowels of hell; a transformed race of walking dead. Zombies, guided by a master plan for complete domination of the Earth."


Mike Scott

Oh, for heaven's sake! Just grab her leg already!!

Well, I guess we're not getting our 10% discount.
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Gillfan

Quote from: Mike Scott on June 15, 2013, 12:45:50 AM
....

Well, I guess we're not getting our 10% discount.

Not sure why you would say that. As was stated earlier:

OK, it appears we had so many people in the system at the same time it overloaded the coupon system for some of you.

If your coupon did not work send an email to customer service with your order # before 6/17/2013 and they will apply the coupon.


As of yet, NOBODY has actually been charged, cards have just been pre-authorized. Paypal users however did send the full amount, but Paypal is a whole separate issue.

Mike Scott

Quote from: Gillfan on June 15, 2013, 01:43:21 AM

If your coupon did not work send an email to customer service with your order #

As of yet, NOBODY has actually been charged,

I did email them and haven't heard anything back.

My credit card has been charged.
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Gillfan

Quote from: Mike Scott on June 15, 2013, 01:50:19 AM
I did email them and haven't heard anything back.

My credit card has been charged.

It would not be appropriate to turn the UMA into a customer service board for Mezco, but absolutely no cards have been charged. NONE. But they have been pre-authorized. You can call your bank to confirm.

Mike Scott

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Mike Scott

Email from Mezco about the 10% thing.

Hey There!
We are aware of the problem and are issuing 10% refunds to everyone 
who ordered and contacted us about the code not working. We apologize 
for the inconvenience and thank you for patience as we work to solve 
this.

Have an Awesome Day!
Mezco Support
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darkmonkeygod

I'm excited to be getting these soon! Anyone have the regular release in hand yet?
Shannon aka monsieurmonkey on UMA Y!